Total Grievances:86190
Grievances seeking Information:6823
Total Action seeking Grievances :79367
Solved Grievances :75340
Pending Grievances :4027

  • It takes a Collaborative Approach to grievance redressal of the citizens and allows for participation of officials at different levels to interact to bring every single grievance to a logical conclusion through its workflow capabilities, built in messaging system and extensive support for Hindi in addition to English.
  • For the MGNREGA scheme in Uttar Pradesh "Samvedan" facilitates comprehensive monitoring of complete life-cycle of a request / grievance at each level (Block, District, MGNREGA Cell, State) right from its registration to its disposal including monitoring of delays if any with officials during the life-cycle of a request / grievance.
  • Its design captures the categorization of all requests/ grievance recieved whether for information or seeking redressal to facilitate analytics and insights into the working of the MGNREGA scheme in Uttar Pradesh.

  • Total Grievances:86190
  • Grievances seeking Information:6823
  • Total Action seeking Grievances :79367
  • Solved Grievances :75340
  • Pending Grievances :4027

  • UPDESCO
  • HelpLine No: 18001805999,05224055999