Total Grievances:106987
Grievances seeking Information:31770
Total Action seeking Grievances :75217
Solved Grievances :100794
Pending Grievances :6193
Escalated Grievances :252

  • It takes a Collaborative Approach to grievance redressal of the citizens and allows for participation of officials at different levels to interact to bring every single grievance to a logical conclusion through its workflow capabilities, built in messaging system and extensive support for Hindi in addition to English.
  • For the MGNREGA scheme in Uttar Pradesh "Samvedan" facilitates comprehensive monitoring of complete life-cycle of a request / grievance at each level (Block, District, MGNREGA Cell, State) right from its registration to its disposal including monitoring of delays if any with officials during the life-cycle of a request / grievance.
  • Its design captures the categorization of all requests/ grievance recieved whether for information or seeking redressal to facilitate analytics and insights into the working of the MGNREGA scheme in Uttar Pradesh.

  • Total Grievances:106987
  • Grievances seeking Information:31770
  • Total Action seeking Grievances :75217
  • Solved Grievances :100794
  • Pending Grievances :6193
  • Escalated Grievances :252

  • UPDESCO
  • HelpLine No: 18001805999,05224055999